Impact of Hospital Management Strategies on the Quality of Clinical Care: A Systematic Review

Document Type : Original Article

Authors

1 Master Quality and Patient Safety Improvement, Northern Area Armed Forces Hospital, SA

2 Health Services Administration, Northern Area Armed Forces Hospital, SA

3 Quality and Patient Safety Department, Northern Area Armed Forces Hospital, SA

4 Prince Sultan Military Medical City, SA

5 Pharmacy Technician, Prince Sultan Medical City, Riyadh, SA

6 Internal medicine, King Fahad Medical City, SA

7 Family medicine, King Fahad Medical City, SA

8 Family medicine, Prince Sultan Military Medical City, SA

Abstract

Background: Hospital management strategies play a crucial role in shaping clinical care quality, influencing patient outcomes, operational efficiency, and adherence to evidence-based practices. Despite growing recognition of their importance, the effectiveness of these strategies varies across different healthcare settings, necessitating a systematic review of recent evidence.
Aim: This study synthesizes empirical research on the impact of hospital management strategies—such as Lean Management, Six Sigma, Total Quality Management (TQM), and patient-centered care—on clinical quality indicators, including patient safety, treatment outcomes, and staff satisfaction.
Methods: A systematic review of peer-reviewed studies (2000–2025) from databases like PubMed, EMBASE, and Web of Science was conducted. Quantitative studies employing cross-sectional, intervention-based, and observational designs were analyzed using tools like ROBINS-I to assess bias. Key outcomes included structural quality, clinical adherence, health outcomes, and patient satisfaction.
Results: Findings indicate that 49.5% of management-care quality associations were positive, with structural quality showing the strongest improvements (79%). Clinical quality and health outcomes followed (60% and 57%, respectively), while patient satisfaction remained largely unaffected (80% null associations). Leadership engagement, health IT integration, and organizational culture were critical moderators.
Conclusion: Hospital management strategies significantly enhance structural and clinical quality but require contextual adaptation. Future research should employ causal designs (e.g., RCTs) and qualitative methods to explore implementation barriers.

Keywords